AVS COMPUTER SERVICES https://avscomputer.com Professional Computer Repair Sun, 19 Jul 2020 17:17:59 +0000 en-US hourly 1 https://wordpress.org/?v=5.7.2 https://i1.wp.com/avscomputer.com/wp-content/uploads/2018/08/avscomputer_favicon.jpg?fit=32%2C24&ssl=1 AVS COMPUTER SERVICES https://avscomputer.com 32 32 184100369 Protect Your Business From Malicious Cyber Attacks With 4-Tier Cybersecurity https://avscomputer.com/protect-your-business-from-malicious-cyber-attacks-with-4-tier-cybersecurity/ Sun, 19 Jul 2020 17:02:24 +0000 https://avscomputer.com/?p=11485

Cybercrime Magazine reports that cybercrime could cost the world more than $6 trillion by 2021. A World Economic Forum report estimates that a single day without the internet would cost the world more than $50 billion. Devastating attacks such as the 2017 WannaCry attack crippled more than 200,000 computers in 150 countries, underlining the urgent need for robust business IT security solutions.

Is your business adequately protected from cyber attacks? Get advanced AI-powered cyber protection from top Atlanta IT managed services provider AVS Computer Services today!

The managed services company in Atlanta has launched CyberProtect cyber protection services in response to the growing threat of cyber attacks against small businesses and large enterprises. The surge in business communication, work from home, e-commerce, and online business traffic makes your Atlanta business more vulnerable to identity theft and data loss.

AVS Computer Services’ 4-tier cybersecurity solutions protect your business IT infrastructure by deploying 24/7/365 real-time network monitoring and AI-based threat protection. The solution also includes on-time security patch updates, and robust data backup and recovery protocols. 

The Atlanta cyber protection services company has adapted its cybersecurity services to meet the needs of businesses that have a growing number of employees working from home. Scalable endpoint security and identity theft protection are backed by industry-leading technical support to help you continue to serve your customers.

AVS Computer Services offers three competitively priced CyberProtect packages with and without cloud backup services for single, multiple, or networked devices. The company’s Security-as-a-Service solution is billed monthly with no lock-in contract.

Visit https://avscomputer.com/cyber-security-patch-updates-monitoring for more information about CyberProtect packages for your business.

AVS Computer Services is a leading managed services provider in Atlanta, serving businesses in the Metro Atlanta area since 2001. The BBB A+ accredited business provides a wide range of cloud services, unified communications, web hosting, support, and other IT services.

Call 678-408-7840 or visit https://avscomputer.com to get AI-powered 24/7 cybersecurity services for your Atlanta Metro business.

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Why You Should Spend More to Train Your Employees to Use Technology https://avscomputer.com/why-you-should-spend-more-to-train-your-employees-to-use-technology/ Wed, 18 Dec 2019 23:10:55 +0000 https://avscomputer.com/?p=9115 Training constitutes one of the highest costs that many businesses have to face. Because of this, it is common to think that technological education is an aspect that can be harmlessly decreased. Never before has proper—and continued—education been more crucial for the continued efficiency and success of your business.

Increased Productivity

One of the most important mantras for a business is paying for employee education is a short-time cost, but having an untrained or poorly prepared employee hurts your business for years to come. If an employee inadvertently utilizes an inefficient or improper method, their actions can not only be costly and inefficient, but dangerous. Further, many businesses are quick to spend the time and money to purchase new technology but are hesitant to put forth the capital needed to properly train employees on that technology. Remember: Technology is useless in the hands of employees who are improperly trained.

If your business is willing to spend the time and money to adopt new technology, it must also be willing to train the needed employees. Even seemingly simple technology, such as point of sale systems, can have learning curves. Thus, according to Celerant, courses as fundamental as POS training can help your employees close learning gaps when it comes to managing technologies in the workplace.

It’s Cheaper Than Replacing

One of the most common mistakes that businesses make is choosing to replace an employee rather than train an existing one to perform a needed tax. This is a risky practice for numerous reasons. First, according to Zenefits, the cost of onboarding an employee can be a surprisingly expensive proposition. Not only does finding a new employee take time, but the interview and initial intake processes take up vital resources. Beyond these surface-level concerns, choosing to replace an employee rather than train them fosters a workplace environment lacking in loyalty and pride. By taking the time to invest in your employees, they will take the time to invest in you.

Your Employees Might Need Less Help Than You Think

Modern technology courses are often extremely flexible and tailored to a variety of skill levels, lowering cost. When a business examines the cost of continued training, there might be an initial aversion to the cost. However, investing in your employees is the best way for a business to maintain efficiency, safety, and profitability.

For many small businesses, the cost of worker’s compensation or insurance constitutes a significant part of their overall expenses. This is why it is important to think of training not only as a benefit to productivity but as a way to reduce your business overhead as well.

Here’s another article you might like: Advantages of Managed IT Services

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BBB Accreditation https://avscomputer.com/bbb-accreditation/ Mon, 10 Jun 2019 14:00:52 +0000 https://avscomputer.com/?p=4367 AVS Computer Services, Cyber Security, Atlanta, GA

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Cyber Security Threats https://avscomputer.com/cyber-security-threats/ Wed, 17 Apr 2019 21:23:29 +0000 https://avscomputer.com/?p=4284 Cyber Security should be of great interest to all the individuals in this world. It is necessary at home, offices and at every small, medium and especially at large enterprises. Cyber security is of great concern for all developing nations. Industrial growth generates more revenue and employment opportunities. This is why cyber threats are of great importance for overall progress of every country’s economy. With the rise of criminal activities, theft and terrorism the need for much better cyber security is required. People working in any industry can give their best performance only in a completely secured environment. For much better growth of industry and economics, it’s the duty of the business to ensure proper security to all of its employees and company data.

The best employers will always put security at the top of the list when it comes to increasing their employees productiveness. It’s only possible when there’s a secure and healthful working environment. Multi dimensional threats to the national security, corporate world and industrial organizations have increased many folds from international terrorism, communal ism, thefts, cyber & white collar crimes, bomb threats, natural and man made disasters etc.  To ensure the best security at industrial establishments, it is extremely important to formulate an effective security plan and organizational cyber security policy.

Proper selection of  a best in class security agency and cautious integration of men and machines are the basic stages in assuring safe and secure stability for your organization . A corporate security strategy should be planned at the conceptual or design stage of the plant or thoughtfully implemented with the assistance of  IT security experts from well known and trusted Managed IT Service Providers. There should be effective and strict rules for access of different regular very sensitive areas inside the corporate IT infrastructure. There should be a correct classification of different regions and access control systems with different levels of access installed to prevent unauthorized entry of any undesirable persons or programs.

It is essential to employ a 24 / 7 IT management and security expert to deal with all these problems. AVS Technologies Inc. is premier provider of Cyber Security & Outsourced IT Management.

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Chart Your Course https://avscomputer.com/chart-your-course/ Thu, 04 Apr 2019 04:50:09 +0000 https://avscomputer.com/?p=4247 The other day I was reading a story on WordPress.com written by Samantha McKenzie and in the story she challenged the readers to make a list of every job that you ever had. I found the story very interesting and it made me think of my own story and how it would look to other people who saw it.

As I was reading the story I thought to myself, “am I bold enough to publish my job history for the world to see”? And then I thought to myself “Yes, I am”.

Here’s my list:

  1. Can & Bottle Collector – I collected bottles and cans and sold them back to the store (yes, they had a real recycling plan back in the days).
  2. Farm laborer – as a young teen, my siblings and I would catch the local bean field truck early Saturday morning to go out the local farms and pick beans so we could have some spending money for the week.  It was hard work, but it built character at 4 Point.
  3. Car washer – I went to work with my dad (Roscoe Harris, SR) on the weekends and he taught me how to wash and clean a car the right way to get paid.
  4. Lawn & Leaf – I went around the neighborhood on weekends and knocked on doors to see if anyone needed their lawn cut or leaves raked.
  5. Front counter clerk – while still in elementary school I worked at the front counter taking orders at the local bakery (best glazed donuts ever). Harold’s Bakery!
  6. Bag Boy – working at the local grocery store I quickly learned that being on the bottom of the ladder was not a good spot for me.
  7. Produce Clerk – Ok, I left the bag boy job and told a little white lie that I was a produce clerk at my last job.  It worked!  Luckily, the manager had a few days off and before he came back to work, I knew how to do the job.
  8. Dish washer – my brother would bring me to his job where he was the dishwasher. He showed me how to wash the dishes and then he would leave and return a few hours later (Thanks Johnny, for my 1st illegal job at the age of 13, Boca Lago).
  9. Bell hop – me & 1 of my best friends (Byron. H) worked at a local hotel bringing the guests bags to their room when they checked into the hotel (HoJo).
  10. BETA Summer Job – in the 70’s, when you turned 15 the government hired kids to work during the summer.  If you got in early you got the best jobs (not me).  I worked as a custodian cleaning and scrubbing the desks and floors at the middle school (which I probably helped deface during the school year).  Lesson learned!
  11. Electronic Repair – I started repairing everything from old tube tv’s to washer machines for people in the neighborhood.
  12. Car radio installer – I started my 1st business as a car radio & accessory installer.  I printed my own business cards in my printing class, and I offered my installation services to the shop owners at the local swap shop and flea markets.
  13. Cabinet Maker – I learned to make custom wall units by hand from a master craftsman at Advance Wall Systems (thanks Walter Vance).
  14. Marble bath tub and sink installer – I learned to manufacture and install custom marble bath tubs and sinks.
  15. Print Press & Delivery – I ran the printing press and did the local deliveries for a local print shop (Sir Speedy).
  16. Telephone installer & technician – I worked as an installer / technician installing PBX telephone systems (Nation Business Communications).
  17. Two-way Radio technician – I learned to install two-way communications radio and towers and the 1st versions of cell phones (which weighed a ton, at Bob’s Two-Way Radio in Pompano).
  18. Bench technician – I worked as a bench technician testing and repairing measuring equipment for navy ships (Weschler Electric / a division of Westinghouse).
  19. Cable TV technician / installer – I learned all aspects of cable television systems from a retiring engineer / I was hired to learn what he knew so that I could be his replacement when he retired. (Thanks Nancy S. & Al Levine, UTA Cable)
  20. Satellite / Cable TV technician – cable company (UTA Cable) was purchased by Florida Power & Light so I learned both satellite and cable tv engineering while working Dade, Broward & Palm Beach counties every day running service calls for satellite head ends and cable tv customers. (TeleSat Cablevision, Nancy S.)
  21. Cable TV – General Manager – I oversaw the entire cable tv operation for Coconut Creek and then Pembroke Pines area building future cable systems. (Tele-Media Corp, Thanks Tony S., Nancy S.)
  22. Operations Area Supervisor – I was the manager / leader of 50 maintenance technicians in the Alpharetta, GA area overseeing service and maintenance of cable tv operations for AT&T Cable Operations, which later became known as Media One.
  23. Applications Engineer – I was the engineer responsible for developing and deploying powering equipment used by cable tv operators and telephone companies (Antec, later known as Arris)
  24. Senior Applications Engineer / Product Manager – I was responsible for managing and growing the powering division of Arris.
  25. Product Manager – I handled all aspects of the customer relationship to develop and sell network products to cable tv and telephone companies. (AFL Communications, Thanks Jim F.)
  26. President / CEO, Founder – Founder of AVS Technologies Inc, – I started my own technology company where we work to help other business owners with their technology needs.

If my list is not all that impressive to you, then Chart Your Own Course!

Vernon Harris, President / CEO

AVS Technologies Inc.

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Advantages of Managed IT Services https://avscomputer.com/advantages-of-managed-it-services/ Tue, 02 Apr 2019 07:34:17 +0000 https://avscomputer.com/?p=4240 Managed IT Services
Businesses may benefit from using Managed IT services. Our tips look at several of those benefits. Evidence solutions, utilizing best-of breed technologies – should use equipment and the best technology available on the market. You never need to worry if your Managed IT Services will become obsolete. Low capital outlay and predictable prices – The investment from hardware and professional software will be high. A good managed service provider will offer the best quality business and carrier grade services. A monthly payment plan that is fixed means you know how much it will cost over the contract and just what you’re going to get. No unexpected service changes or charges to your monthly bill.

Service – Managed IT Service Providers may be flexible, a pay as go monthly payment plan allows for growth and cost savings, or when required you need to consolidate. Services – Multiple Managed IT Services could be provided over a single connection, resulting in cost savings. There are additional productivity and efficiency benefits, in the fact that remote staff working from home have access to all the voice & data applications that your in house or HQ staff use. Infrastructure – A Managed Service Provider’s data managed network infrastructure is a lot more robust than a Enterprise IT service and data centers. Experience – By choosing managed solutions you get access to a more robust infrastructure.

Sometimes you need this ability so save the cost of training your staff they’ll never use. A Managed Services provider, is supported by enterprise partner solutions that offer best in class 24x7x365 technical assistance and operations team. Centralisation – With a managed network that you can benefit from the capability to centralise all of your applications and servers within managed data centers, this leads to improved performance of staff, regardless of location. Access to centralised data centers inside the network may also provides access to virtual services, as well as storage and backup infrastructure. With support level agreements in place that you can be sure of business continuity and support for your mission critical data.

A managed support company will also offer 24x7x365 support. Disaster recovery and business continuity – The delivery of always on solutions is the life blood of the Managed Support Provider. They’ve designed networks and data centers which will be available, resilient and redundant to maintain business continuity. You may take benefit of this significant technological investment. Your data will be safe and that your voice solutions will continue to be delivered even when you main office data connection is lost.

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Advantages of Using a Cloud-Based Communication System https://avscomputer.com/advantages-of-using-a-cloud-based-communication-system/ Thu, 28 Feb 2019 23:58:36 +0000 https://www.avscomputer.com/?p=4232 There are a number of key advantages to using a Hosted PBX versus traditional telephone service or
purchasing an office telephone system. Whether you are seeking a hosted VoIP system, a Unified
Communications (UC) solution, or a team collaboration software or app, today’s cloud technologies offer
big advantages to today’s businesses. Here are the top reasons to make the switch to a cloud-based
system:

Quick Setup – A Hosted PBX solution can have you up and running very quickly compared to a traditional telephone system. Typical deployment times are cut in half, as compared to traditional phone systems.

Ease of Use – End-user management of a Hosted PBX is far more user-friendly than is the case with
traditional solutions. Intuitive web interfaces mean that anyone can manage, monitor and make
changes to the service at any time, without needing any specialized skills or experience.

Mobility/Geographical Flexibility– Employees can work from anywhere when your office phone
system is virtual. You can have employees working from home, other offices, mobile phones, and
even overseas.

Security – encryption methods, cloud security, protected file transfer, and more measures for safe
connections. It’s important to be aware of any potential security risks ahead of time and know how
you can prevent them. Phishing, fraud, intercepted calls, spoofing and more are all typical security
threats but can be easily prevented with the right security in place. Choosing a cloud solution gives
you and your business more security than a traditional phone system can. Cloud phone services
utilize a number of security measures like data encryption, network security, secure voice and video,
HIPAA-compliance measures, and more are put in place so that users and their data are kept safe.
Additionally, cloud communications host all their servers and associated equipment in secure
facilities behind lock and key.

Scalability– Traditional phone systems are limited by how many users they can handle as well as
how many lines you have purchased from your local telephone provider. Virtual systems can expand
and grow with your business as you need them to.

Reliability – uptime and failsafe methods like disaster recovery to keep businesses connected

Initial Cost Savings– You do not need to make a large upfront investment by purchasing an office
telephone system and there is no need to maintain it. With a Hosted PBX solution, the office
telephone system is operated and maintained by your provider.

Ongoing Cost Savings – Typically, a Hosted PBX implementation is significantly more cost-effective
over the long run than a traditional PBX. These ongoing savings are in addition to the initial savings
on capital outlay.

Local Presence – Hosted PBX systems allow you to get local virtual numbers in cities where you are
not physically located which allows you to create a virtual presence or open a virtual office in New
York or the UK.

Credibility – For small businesses a virtual system can give them instant credibility by presenting
their customers with a professional sounding telephone solution. Traditional telephone systems are
generally cost-prohibitive for smaller organizations.

Find out how you can improve employee productivity, customer service, and costs by calling us today.

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Windows 10 cannot connect to the network after update https://avscomputer.com/windows-10-cannot-connect-to-after-update/ Sat, 23 Feb 2019 22:49:31 +0000 https://www.avscomputer.com/?p=4229 It seems that after some of the latest Microsoft updates we had several calls where after a Microsoft update the computer could not longer reach the local network or the internet.

After checking some of the usual places and then trying a network reset we knew this was no ordinary network problem. It seems that the network connection inside the Networking & Sharing center was still there but it just was not communicating with the Winows OS.

I searched a few of the Microsoft blogs and it seems that this problem is caused by the anti-virus and the Microsoft update having a conflict. I believe that after a recent update the anti-virus stopped allowing the NIC to communicate with the OS.

It seems that this problem occurs with several anti-virus programs. This client was using the Comodo Anti-virus client so we uninstalled the client using the uninstall in Programs and Features.

After a successful uninstall we did a reboot of the computer and just like magic, the internet and local network connectivity was working again.

We then completed all of the missed updates while the anti-virus program was not installed and they all successfully completed. After the updates completed we could then reinstall the anti-virus program.

In conclusion, before running a large number of updates I would highly recommend either disable or uninstall your antivirus program and then complete the updates. It might save you from a lot of problems down the road.

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Lost my laptop! https://avscomputer.com/lost-my-laptop/ Tue, 19 Dec 2017 02:14:32 +0000 http://www.avscomputer.com/?p=2410 Today we had a business client (WJ) that called our office to find out how we could help him if his laptop was stolen.  The client was on a business trip when someone broke his car window and stole the laptop from the trunk.  The client was pretty sure that everything was lost and he was prepared to start over with a new laptop and none of the valuable data from the lost laptop.

He also didn’t have the make, model or serial number to provide the police department; however, we were able to pull all that information from our cloud monitoring control panel.  This at least gave him a better chance of getting the laptop back if the laptop turns up at the local pawn shop.

After a quick look into our cloud control panel we verified that the client was using our ShareSync cloud service.

WHAT IS SHARESYNC? ShareSync is an enterprise-class cloud file backup and sharing service. ShareSync allows you to back up your files in real-time to protect against data loss due to computer issues or accidental file deletions. ShareSync also allows you to securely access all of your files from any computer, the ShareSync web portal and mobile devices whenever and wherever you need them.

Thanks to our ShareSync data service, all of his important files had been backed up to our cloud in real time and they could be easily retrieved from any computer via web browser.  The ShareSync had backed up his My Documents, Desktop, Pictures and several other key  folders that the client selected when he first signed up for our ShareSync service.

It goes without saying how happy the client was to find that he had lost nothing but the laptop.   We could only dream that all data loss stories ended this way; but they could when you have the right service protecting your valuable data.

Not protecting your data could cause you to lose everything!

Link to our ShareSync here

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Server 2012 stopped scanning to folders after update https://avscomputer.com/server-2012-stopped-scanning-to-folders-after-update/ Fri, 19 May 2017 20:48:08 +0000 http://www.avscomputer.com/?p=2321 A few days ago we had a client that uses Windows Server 2012 report a problem with scanning to folders. The client has a Savin 9020 MFP printer that is setup to scan using SMB shared folders on the server. The scanning to folders worked just fine up to a few days ago.

After some investigation and troubleshooting with Savin we discovered that the server had been updated with a Microsoft patch to stop the spread of the WannaCry ransomeware virus that was infecting computers world wide. Our troubleshooting included rolling back the server and removing the upadates as well as shutting down the antivirus and firewall to find the root cause. None of these worked to restore the scan to folder operation.

We turned to the Microsoft Forum and discovered that one of the patches for the WannaCry virus turned off the SMB v.1 protocol on the server and even if we removed the patch it did not reactivate the SMB v.1 protocol again.

After a search on the Microsoft Tech Forum we found the solution for turning the SMB v.1 protocol back on here: Enable and Disable SMB in Winows and Windows Server

The Savin MFP is only capable of communication via SMB v.1 which is probably the case with most older MFP’s. We turned the SMB v.1 protocol back on using the powershell command in Windows Server 2012 and now we are scanning to folders again.

Hopefully, this will help save someone a lot of time and headaches. YOU’RE WELCOME!

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