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AVS / Comodo Live 24/7 Help Desk gives SMB's the power to surpass client expectations and deliver superior service. Our partnership with Comodo has allowed us to scale quickly, manage more efficiently and grow the business without limits. Comodo takes over the troublehooting, set-up, tune up and maintenance allowing us to focus on higher level projects.
Comodo’s certified technicians are fully trained to handle most Level 1 and 2 support requests. The technicians are regularly trained and monitored for quality to keep performance and efficiency optimal. They are led by experienced managers and team leads that help guarantee the most optimal service and consistency.
The Help Desk can provide assistance with:Virus & malware removalDesktop performance optimizationPC and peripheral tune up/troubleshootPrinter and peripheral set-up/troubleshootUser administrationISP problems troubleshootE-mail and browser setup/troubleshootApplication setup/troubleshoot (e.g. MS Office, client application)Shared drive setupSoftware installation/uninstallation/updatesAssistance with backup (local & cloud) and recoveryEscalate any further predefined issues (like hardware) to AVS Local teams for resolution
Open up a support ticket by clicking here: Support Center
If you need more information give us a call at 678-408-7840