Remote Support

Our support technician with just a few clicks can take over your computer to help solve most problems.  All you need is an internet connection and a functional operating system.

 

Remote Connection Computer Repair

Stay safe & save money!

In the age of Covid 19 many businesses have had to adjust how they do business. At AVS Computer Services, our core business has always included remote computer repair as one of our preferred options for servicing our clients.

Every day for the past 15 years, we have remotely serviced our client’s computers and networks not just in the Atlanta area but all over country and internationally.  Our knowledge and experience over the years taught us that site visits are not always possible and necessary.  We have found solutions to keep our client’s technology operational even when no internet connection is possible.

Diagnose & Repair

What’s included:

  • Diagnose and analyze the problem
  • Provide Fix and time estimated for repair
  • Virus & Malware removal
  • Stop pop-ups & Improve Security
  • Recommended monitoring and protection to keep your machine safe & secure
  • 50% discount – remote service discount if you subscribe to our monthly Cyber Protect monitoring solution ($10 per month / per computer).
  • The 1st hour billed at $75 per hour, after the 1st hour $60 per hour / 15 min increments.

It only takes a few minutes to get started.

We’ve streamlined our process to make it easy as 1 – 2 – 3.

1. Download the agent for your machine (Windows or MacOs) using the links below and run the installation file.
2. Fill out the form so our remote agent can contact you.
3. Pay for your 1st hour of remote service (online of phone).
That’s all, now in a few minutes our remote agent will take over your machine to solve your problem.

Step 1. Download our remote agent and run the installation your computer (the machine that is having the problem).

AVS Remote Access Download

Windows Remote Access

Downlaod the software and run the install program to allow a technician to take control of your computer.

MacOS Remote Access

Download the software for your Mac computer to allow a technician to remotely take control of your computer.

Our remote access clients allow our technicians to take control of your computer.  Nothing is permantly installed on your machine!

Step 2. Fill out the remote assist contact form.

Remote Assist Contact Form

Step 3. Pay for your 1st hour of remote service.

That’s it, now you can sit back and relax while we take care of your computer problems for you.  “And you didn’t have to leave your house.  Keeping you safe!”.

TESTIMONIALS

What People Are Saying

Read our latest Google Reviews below to see what our clients think of our services
avs computer services
5.0
Based on 26 reviews
powered by Google
Anthony Burrell
Anthony Burrell
22:48 11 Aug 21
Mr. Harris made getting a new computer a breeze. I received an excellent deal on a very nice machine. It was then... configured so I was able to immediately go to work. Your business will be benefitted greatly by utilizing his services.read more
Jacqueline Shirley
Jacqueline Shirley
14:23 22 Jun 21
My experience with AVS Computer was nothing short of amazing. Once I told Vernon what I was in the market for, he gave... me a concise description of the computer he believed I should purchase, and he was spot on. I am thrilled with my Lenovo Yoga and have had zero problems so far. Thank you AVS Computer.!!!!read more
Gabe Ryan
Gabe Ryan
17:08 17 May 21
This would have to be the most professional and expedited service I've ever had while dealing with a computer. I went... to several different computer repair shops, either there was a week hold until the computer can be looked at, or the customer service would be so shaky that you just don't trust your computer in the hands of that type of energy. So I gave up my quest until I called AVS Computer Service.I had the pleasure of speaking with Vernon on the phone. I can't stress enough how pleasant and funny of an experience this was for me... not only is Vernon very knowledgeable in computers and technology but he loves to laugh and he'll pass you the same energy. Long story short, I contacted Mr. Vernon and told him I was having an issue with my PC,(thinking he would tell me to come by tomorrow) I told him what it was and he told me to come over to the office so that he could diagnose the computer. Not only was I greeted by very generous and beautiful receptionist, but my computer was diagnosed and fixed within a 5 hour time frame. I thought I was gonna have to go a few more days without my computer. I rate their customer service10 stars hands down. I recommend this repair shop to everyone over any top competitor, this service is unmatched.read more
Essie Woolridge
Essie Woolridge
22:59 03 May 21
The service was awesome and the work excellent.
Aubray
Aubray
21:38 13 Feb 21
Great service, front desk is very helpful and fast. My problem was fixed and got great service over the weekend. Highly... recommend them.read more
Harris Contracting, LLC
Harris Contracting, LLC
21:00 14 Dec 20
As a business owner, I expect business to be handled in a manner that is of easy and beneficial to both parties. AVS... Computer is my go place for all my TI and computer needs for the reasons mentioned above. They are the best in business, hands down.read more
Ershla Jones
Ershla Jones
02:46 24 Aug 20
I have been doing business with AVS Computer Services for nearly 10 years. They provide and support all of the... technology and cloud-based solutions needed for my home and business. In addition to their professionalism and responsiveness, I appreciate that they take time to consult with me to determine my exact needs rather than selling me on a lot of unnecessary services. I work in client services; so a great customer experience is extremely important to me. I have never been disappointed in the service AVS has provided.read more
Next Reviews

As a premium brand we look for partners that can provide premium support and services.  AVS's knowledge adn quick response times have been invaluable to our business for many years

Johnnny Massey

Brintons US Axminster

In June 2012 we lost our main server which was hosting our Exchange Server and all of our important company data. After 6 days of trying several IT vendors that failed to get our server back online I found AVS Computer Services online (and they just happen to be right around the corner). AVS came over and within hours our email was back online and our server was very quickly restored.  Thank you, AVS!"

JoLynn DaSilva

Grayco Electrical Contractors

Our server had a virus that we need removed. I called AVS in a panic because my server was acting really strange. Vernon came out and fixed the server and returned it the same day. He was awesome!
Cindy King

King Law Group, Suwannee, GA

AVS has been our IT vendor for the past 7 years. They have provided excellent services four our offices throughout the state of Georgia and Florida. Unlike most IT companies, AVS always picks up the phone and are quick to dispatch technicians to problem solve our IT issues. AVS is a company with high integrity.
Sedgrid Lewis

Community Solutions, Inc

We're Here To Help!

Office

235 Peachtree Street NE
Suite 400
Atlanta, GA 30303

Hours

M-F: 8am – 6pm
S-S: Closed

Call Us

(678) 408-7840